Regulatory Compliance

Our portfolio of national corporate clients shows we hold ourselves to the highest compliance standards in the accounts receivable management industry. Our experienced management team keeps us on the cutting edge of compliance management, and we participate in third-party audits to validate our compliance with federal, state and local laws.

Licensing & Bonding

TSI strives to exceed regulatory standards. Our Executive Compliance Team regularly evaluates our technology, systems and processes to ensure compliance with federal, state and local laws. Our compliance team has a deep understanding of the constantly changing environment surrounding debt collection and we participate with ACA International to keep our finger on the pulse of regulatory changes.

Regulatory Standards

TSI strives to exceed regulatory standards. Our Executive Compliance Team regularly evaluates our technology, systems and processes to ensure compliance with federal, state and local laws. Our compliance team has a deep understanding of the constantly changing environment surrounding debt collection and we participate with ACA International to keep our finger on the pulse of regulatory changes.

Controls and Standards

Our offices, technology and systems are regularly audited by third-party professionals to ensure tight control of data security. We regularly test for system vulnerabilities and strive to maintain the highest data security standards in the accounts receivable management industry.

NCC Compliance solving the recovery puzzle

The PCI Data Security Standards help protect the safety of payment data. Achieving PCI compliance includes complying with set operational and technical requirements for organizations accepting or processing payment transactions, as well as the set operational and technical requirements for software developers and manufacturers of applications and devices used in those transactions.

PCI/DSS compliance demonstrates a commitment to the consumer. Each of our facilities must meet minimum standards and our staff must be trained on the importance of data security along with an understanding of how data can be leaked to reinforce the importance of following company policies.

ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of our organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of our organization.

All of our business system, processes, policies and procedures are regularly evaluated and audited to ensure we are protecting the information trusted to us by our clients. Achieving the ISO/IEC 27001 designation requires a commitment from our team to maintain the highest standards across all of our technology, systems and facilities.

ssae-16 type II audited

SSAE 16, also called “Statement on Standards for Attestation Engagements 16”, is a regulation created by the Auditing Standards Board for redefining and updating how companies report on compliance controls. As part of the process for achieving this compliance certification, our business is audited by an independent third party who tests and evaluates our systems and provides a detailed report identifying any weaknesses found for immediate remediation.

ComlyARM Dashboard is a compliance management tool for the accounts receivable management industry. Dashboard was designed to improve compliance readiness and provide a uniformed way to track, monitor and analyze all of the different compliance related tasks in your organization. Dashboard enables real-time collaboration with clients, vendors, debt buyers and other partners through a secure online platform that integrates seamlessly with existing business systems.

Dashboard offers features including collaborative complaint/dispute resolution, licensing and insurance management, vendor management tools and much more. The system was designed by Chief Compliance Officers to assist in their daily job tasks and to improve communication between collection agencies and their clients.